<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Buzzin Disgrace &#187; Customer Service</title>
	<atom:link href="http://www.buzzindisgrace.co.uk/categories/customer-service/feed" rel="self" type="application/rss+xml" />
	<link>http://www.buzzindisgrace.co.uk</link>
	<description>What kind of society to we live in!</description>
	<lastBuildDate>Tue, 17 May 2011 12:54:55 +0000</lastBuildDate>
	<generator>http://wordpress.org/?v=2.9.2</generator>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
			<item>
		<title>Customers Rename Lapland New Forest Theme Park As &#8216;Crapland&#8217;</title>
		<link>http://www.buzzindisgrace.co.uk/customers-rename-lapland-new-forest-theme-park-as-crapland/176</link>
		<comments>http://www.buzzindisgrace.co.uk/customers-rename-lapland-new-forest-theme-park-as-crapland/176#comments</comments>
		<pubDate>Thu, 04 Dec 2008 18:06:37 +0000</pubDate>
		<dc:creator>Joy Ryder</dc:creator>
				<category><![CDATA[Cost of Living]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Disgrace]]></category>
		<category><![CDATA[State of the UK]]></category>
		<category><![CDATA[Thugs]]></category>
		<category><![CDATA[UK Law]]></category>
		<category><![CDATA[Violent anti-social behaviour]]></category>
		<category><![CDATA[Yobs]]></category>

		<guid isPermaLink="false">http://www.buzzindisgrace.co.uk/?p=176</guid>
		<description><![CDATA[The brand new Christmas theme park advertised as &#8216;Lapland New Forest&#8217; has been closed down with the official announcement reading as,
Official Announcement: 4th December 2008
With my deepest regret and sincerest apology I am left with no option but to announce that I am forced to close the children&#8217;s entertainment theme park &#8220;Lapland New Forest&#8221; for [...]]]></description>
			<content:encoded><![CDATA[<p>The brand new Christmas theme park advertised as &#8216;Lapland New Forest&#8217; has been closed down with the official announcement reading as,</p>
<p><span style="color: #ff0000"><strong>Official Announcement:</strong></span> <strong>4th December 2008</strong></p>
<p>With my deepest regret and sincerest apology I am left with no option but to announce that I am forced to close the children&#8217;s entertainment theme park &#8220;Lapland New Forest&#8221; for 2008 due ( I believe at the time of publishing ) to:</p>
<ul>
<li>Intentional organised crowd manipulation and event sabotage during and since our first trading weekend.</li>
<li>The unscrupulous and inaccurate negative bias media broadcasts of both local and national press and television companies that contributed significantly to fuelling widespread public concern, frenzy and distraction since the 1st December 2008.</li>
<li>What I believe to be a wholly illegal action by the credit merchant company called &#8220;Streamline&#8221; of seizing /withdrawing all funds without notice from the Lapland New Forest Ltd bank account leaving us completely unable to trade.</li>
</ul>
<p>For all people wishing to claim financial reimbursement I can only advise ( at the time of writing ) that you return to our website for further information on this important matter.</p>
<p>Both I and all of the Lapland New Forest Team have had every intention of both continuing and continuing to enhance our children&#8217;s event &#8230; we have all put many months of hard planning, endeavour and finance into the Christmas theme park &#8230; our wonderful venture and advertising campaign proved to be highly popular and many of our visitors did have a great day with us!</p>
<p>We are all deeply upset at the outrageous lies, slander, accusations, violent threats and lack of official support we have endured and I have every intention of pursuing all matters to the full extent of the law.</p>
<p>From myself and every member of the Lapland New Forest Team to ALL of our valued customers and incredible team players that contributed so much to our honourable enterprise &#8211; we look forward to reaching a clear and satisfactory conclusion as soon as is possble.</p>
<p>Victor Mears<br />
Director of Lapland New Forest Ltd.</p>
<p>A sign outside of the entrance to the theme park urges customers to contact the organisations website, where you are faced with the above announcement.</p>
<p>Since the park opened on the 1st December, there is reported to have been at least 2000 complaints to the trading standards.</p>
<p>Elves and Father Christmas have been attacked as furious parents having paid £30 each for a ticket, were faced with utter chaos.</p>
<p>Disappointment all around I think, more people are now out of work as well as the children missing out on a Christmas adventure!</p>
]]></content:encoded>
			<wfw:commentRss>http://www.buzzindisgrace.co.uk/customers-rename-lapland-new-forest-theme-park-as-crapland/176/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>BT Change Email Settings Without Telling Customers</title>
		<link>http://www.buzzindisgrace.co.uk/bt-change-email-settings-without-telling-customers/143</link>
		<comments>http://www.buzzindisgrace.co.uk/bt-change-email-settings-without-telling-customers/143#comments</comments>
		<pubDate>Wed, 08 Oct 2008 12:24:01 +0000</pubDate>
		<dc:creator>Terry Lane</dc:creator>
				<category><![CDATA[Customer Service]]></category>

		<guid isPermaLink="false">http://www.buzzindisgrace.co.uk/?p=143</guid>
		<description><![CDATA[Yet another cause for unnecessary distress because of poor customer service from BT
This morning I spent too much of my time attempting to work out why I could no longer send emails from my various email accounts.  After running various tests I attempted to contact BT, my ISP (Internet Service Provider).
After eventually getting through I [...]]]></description>
			<content:encoded><![CDATA[<p><strong>Yet another cause for unnecessary distress because of poor customer service from BT</strong></p>
<p>This morning I spent too much of my time attempting to work out why I could no longer send emails from my various email accounts.  After running various tests I attempted to contact BT, my ISP (Internet Service Provider).</p>
<p>After eventually getting through I explained the situation &#8211; that I was still able to receive emails but as of this morning, was unable to send email from my various accounts; all of which are now forced to use BT as the outgoing server.  I made it very clear that I was 100% sure that none of the email account settings had been changed.</p>
<p>Using remote PC software BT support was able to look at my email account settings.  It wasn&#8217;t long before he realised the problem.  I had used SMTP instead of MAIL in the outgoing mail settings.  The change was saved and tested OK.  I asked him when BT had made this change to the settings.  He told me there had been no change and they had been using MAIL for some time.</p>
<p>So I&#8217;m assuming, BT has made a change that doesn&#8217;t allow a choice betwen SMTP or MAIL anymore, as SMTP was definitely working hitherto yesterday. Some ISP&#8217;s work with either setting.</p>
<p>A customer of mine called shortly after I had spoken to BT, with exactly the same problem, and I was able to offer her a solution.  She too had not changed any settings.</p>
<p>The stress and waste of my time this email setting change has caused, and it is a change, annoys me.  Why not email all BT Broadband customers explaining the change.  That way I could tackled the problem in less than one minute instead of several hours.</p>
]]></content:encoded>
			<wfw:commentRss>http://www.buzzindisgrace.co.uk/bt-change-email-settings-without-telling-customers/143/feed</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
	</channel>
</rss>

